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Frequently asked questions
Quick answers about OneTechPro in Decatur, GA: where we are, when we’re open, how repairs work and what the warranty covers.
Call (470) 359-2999DirectionsSend a messageAbout OneTechPro
Where is OneTechPro?
4920 Flat Shoals Pkwy, Ste 104A, Decatur, GA 30034.
What are OneTechPro’s hours?
Monday to Saturday 11 AM–6 PM, and Sunday 11 AM–5 PM.
What do you repair?
Phones, tablets, computers and game consoles. We also sell devices and take trade-ins.
Do I need an appointment?
No appointment needed. Walk in during opening hours, or call (470) 359-2999 ahead if you’d like.
How long do repairs take?
Most repairs are done in the store in 1–2 hours. We’ll give you a time once we’ve looked at your device.
What does the warranty cover?
Every repair is covered for 30 days from pickup, for both parts and our workmanship.
How do I find out what a repair costs?
Bring the device in or call. We check it first and tell you what it needs and what it costs before any work starts.
Is it worth repairing?
We’ll tell you what the repair costs so you can compare it with replacing the device.
What should I do before bringing a device in?
Back up what you can, and bring the charger and passcode if you have them.
Do you sell devices?
Yes. We sell phones, tablets, computers and consoles. Call (470) 359-2999 to ask what we have in stock today.
Do you buy or trade in devices?
Yes. We make cash offers on phones, tablets, computers and consoles, working or not.
Questions about a specific device
Each page has its own answers.
Visit OneTechPro in Decatur
4920 Flat Shoals Pkwy, Ste 104A
Decatur, GA 30034
(470) 359-2999
[email protected]