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Data and file recovery in Decatur, GA
If files have disappeared, a drive isn’t recognised or a computer won’t start and your files are on it, stop using it and bring it to OneTechPro at 4920 Flat Shoals Pkwy, Ste 104A in Decatur, GA. We look at the drive, tell you whether recovery is possible and what it costs, and do nothing without your say-so. We can’t promise every file can be recovered.
Call (470) 359-2999Text usDirectionsSend a messageWhen people need data recovery
This is a general guide, not a diagnosis. A technician has to look at the computer.
Files deleted by mistake
The sooner you stop using the drive, the better the chances.
Computer won’t start, files inside
The drive may be fine even when the computer isn’t.
Drive not detected
The drive may have failed, or the cable or port may be the problem.
Clicking or grinding noises
This usually means a physical problem. Switch it off and bring it in.
Formatted or reset by accident
Don’t save anything new to it. New files can overwrite what we’re trying to find.
How we approach it
Look before touching
We check the drive’s condition first so we don’t make things worse.
Tell you the odds
We tell you whether recovery looks possible and what it will cost before any work starts.
Your files, your say
We don’t do the work until you agree, and we tell you what we could and couldn’t get back.
Before you bring it in
- Stop using the computer or drive straight away. Every new file written can overwrite lost ones.
- Don’t install recovery software on the same drive you’re trying to recover from.
- If it makes clicking or grinding noises, switch it off.
- Bring the computer or the drive, plus the charger or cable.
How it works
- Call or walk inTell us what’s wrong, or just bring the device.
- We check it firstYou hear what it needs and what it costs before any work starts.
- You decideFix it, trade it in or take it home. Your call.
Data recovery questions
Can you recover files from a dead drive?
We’ll see whether recovery is possible and tell you before doing anything. We can’t promise every file will come back.
Can you recover deleted files?
Often there’s a chance if you stop using the drive straight away. We’ll check and tell you.
Should I keep trying to turn it on?
No. Switch it off and bring it in. Repeated tries can make a failing drive worse.
How much does data recovery cost?
It depends on what’s wrong. We tell you after we look at the drive and before we do any work.
How do I avoid losing files in future?
Keep a backup on a separate drive or in the cloud. A computer’s own drive is not a backup.
Visit OneTechPro in Decatur
4920 Flat Shoals Pkwy, Ste 104A
Decatur, GA 30034
(470) 359-2999
[email protected]