Terms of use

Last updated November 4, 2026

Using this website

This website is for general information about OneTechPro. Information on it, including articles and chat answers, is general guidance and not a diagnosis or advice about your device. A technician has to inspect the device. The website and its content are provided as is, without promises of any kind.

Trademarks

OneTechPro is an independent business. We are not affiliated with, authorized by or endorsed by Apple, Samsung, Sony, Microsoft, Nintendo or any other trademark holder. All brand names, product names and trademarks belong to their respective owners and are used only to identify the devices we repair or sell.

Prices and stock

Prices, availability, hours and turnaround times can change. We tell you the price of a repair after we’ve looked at your device and before any work starts. Our stock changes, so call to confirm what we have.

Repairs: what you accept

Repairing electronic devices carries risk. By leaving a device with us for inspection or repair, you agree to the following.

• Features can be damaged or stop working. This includes Face ID, Touch ID and other biometric sensors, True Tone, cameras, speakers, microphones, buttons, water resistance, touch response and any other feature or part, during or after a repair. We aren’t responsible for this.
• Data can be lost or corrupted. You are responsible for backing up your data before you bring your device in. We aren’t responsible for lost, damaged or exposed data.
• Devices that are already damaged, water damaged, previously repaired or opened can fail further, fail to turn on or turn out to be unrepairable. We don’t guarantee that any repair will succeed or that the device will work as it did before.
• Replacement parts are aftermarket parts, not original manufacturer parts, and may look or work differently from the original.
• We tell you the price before any work starts. You decide whether to go ahead.

30-day warranty

Repairs come with a 30-day warranty from the pickup date. It covers only the part we installed and the workmanship of that repair. Devices we sell come with a 30-day warranty from the date of purchase.

• It does not cover physical damage of any kind, such as drops, cracks, bends or pressure.
• It does not cover water or liquid damage of any kind.
• It does not cover any other problem with the device, new or old, or any damage that happens after pickup.
• Our only obligation under the warranty is to redo the repair or replace the part we installed, or for a device we sold, to repair or replace that device, at our choice.

No other guarantees

Except for the warranty above, we make no guarantees or promises of any kind, express or implied, about repairs, parts, devices we sell or buy, results, data, timing or availability. This includes any implied warranty of quality or fitness for a particular purpose, to the fullest extent the law allows.

Limits on our liability

To the fullest extent the law allows, OneTechPro, its owners and its employees aren’t liable for any loss or damage connected to our website, our repairs, our services or the devices we sell or buy. This includes loss of data, loss of use, loss of device features such as Face ID or Touch ID, damage to a device, and any indirect, incidental, special or consequential loss.

Where the law doesn’t allow us to exclude liability in full, our total liability for any claim is limited to the amount you paid us for the service that the claim is about.

Sales and trade-ins

Devices we sell come with the 30-day warranty described above, which doesn’t cover physical damage or water damage. Please look at the device before you buy it. When you sell us a device, you confirm that it’s yours to sell, that it isn’t lost, stolen or financed, and that you’ve backed it up, signed out of your accounts and turned off any locks. Offers are based on what we find when we look at the device.

Messages and links

Messages you send through the website, by text, by email or by chat are used to reply to you. Links to other sites, such as Google Maps, are provided for convenience and are not under our control.

Governing law and changes

These terms are governed by the laws of the State of Georgia. We may update them and will change the date above when we do. Questions? Email [email protected] or call (470) 359-2999.