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Slow or freezing computer repair in Decatur, GA
A slow computer usually has one of a few causes: failing or full storage, too little memory, heat and dust, too many programs starting up, or malware. OneTechPro looks at each at our shop at 4920 Flat Shoals Pkwy, Ste 104A in Decatur, GA, tells you what we found and what fixing it costs, and only starts once you say yes.
Call (470) 359-2999Text usDirectionsSend a messageSigns your computer needs attention
This is a general guide, not a diagnosis. A technician has to look at the computer.
Takes minutes to start
This often points to storage that is old, failing or nearly full.
Freezes or says “not responding”
It can be low memory, a failing drive or software fighting each other.
Fan loud and computer hot
Dust or a failing fan can make the machine slow itself down to cool off.
Pop-ups or a changed browser
Malware can slow everything down. See our virus removal page.
Slow even after restarting
Restarting only helps with temporary problems. If it stays slow, something deeper is wrong.
What we look at
Storage health
A failing or full drive is a common cause. If the drive is dying, we tell you so your files can be protected.
Memory and startup
We check whether the computer has enough memory and what’s loading when it starts.
Heat and dust
We check for blocked vents and fans that aren’t doing their job.
Malware and software
We scan for unwanted software and check the system for problems.
Before you bring it in
- Back up your files before you bring it in, especially if it’s very slow or makes clicking sounds.
- Tell us when it started, and whether anything changed first, like an update or a new program.
- Bring the charger, and your password if there is one.
How it works
- Call or walk inTell us what’s wrong, or just bring the device.
- We check it firstYou hear what it needs and what it costs before any work starts.
- You decideFix it, trade it in or take it home. Your call.
Slow computer repair questions
Why is my computer so slow?
Failing or full storage, too little memory, heat and dust, startup programs and malware are the usual causes. We look at each.
Will you tell me what a fix costs before you start?
Yes. We check first and tell you what it needs and what it costs before any work starts.
Is it worth fixing an old slow computer?
We’ll tell you what the fix costs so you can compare it with replacing it. We also sell computers and take trade-ins.
Can you speed up my computer without deleting my files?
We tell you what we plan to do first. Back up what you can before you come in.
How long does it take?
Many are done in the store in 1–2 hours. We’ll give you a time once we’ve looked at yours.
Visit OneTechPro in Decatur
4920 Flat Shoals Pkwy, Ste 104A
Decatur, GA 30034
(470) 359-2999
[email protected]