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Laptop repair in Decatur, GA
OneTechPro repairs laptops at 4920 Flat Shoals Pkwy, Ste 104A in Decatur, GA, including MacBook Air and MacBook Pro, Dell (Inspiron, XPS, Latitude), HP (Pavilion, Envy, Spectre, EliteBook), Lenovo (IdeaPad, ThinkPad), ASUS, Acer, Microsoft Surface and gaming laptops. Walk in without an appointment. We check the laptop, tell you the price before any work starts, and cover the repair with a 30-day warranty.
Call (470) 359-2999Text usDirectionsGet a quoteCommon laptop problems we fix
This is a general guide, not a diagnosis. A technician has to look at the device.
Cracked or dead laptop screen
We confirm whether the screen, its cable or the graphics is at fault, then price the replacement.
Battery drains fast or won’t charge
We test the battery, the charger and the charging port to see which needs replacing.
Slow, freezing or full disk
A failing drive, too little memory or heat is usually behind it. Many laptops speed up with a new SSD.
Won’t turn on or shuts off
We check the power, the battery, the drive and the memory to find where it stops.
Keyboard or trackpad not working
We check whether the keys, trackpad or their connection is at fault.
Liquid spill
Shut it down, unplug it and don’t turn it back on. Bring it in as soon as you can.
Virus or pop-ups
We scan for malware and clean it up. Back up your files first if you can.
Before we repair a laptop
Which laptop you have
For example MacBook Air 2020, Dell XPS 13, HP Pavilion 15 or Lenovo ThinkPad T14. The model number is on the bottom.
Whether the right part is available
Parts differ by brand and model, and some are harder to get. We confirm and tell you before work starts.
Your data
We check the drive first. Back up what you can before you bring it in.
Before you bring it in
- Bring the laptop and its charger.
- Back up your files if you can, and bring your password or PIN.
- Note the brand and model number on the bottom.
- Tell us what it’s doing and when it started.
How it works
- Call or walk inTell us what’s wrong, or just bring the device.
- We check it firstYou hear what it needs and what it costs before any work starts.
- You decideFix it, trade it in or take it home. Your call.
Repairs carry a 30-day warranty on parts and workmanship. Physical damage and water damage aren’t covered. Face ID, Touch ID and data can be affected by repairs, so back up first. See our Terms of Use.
Laptop repair questions
Which laptops do you repair?
MacBook, Dell, HP, Lenovo, ASUS, Acer, Microsoft Surface and gaming laptops. Call (470) 359-2999 with your model and we’ll tell you whether we can fix it.
How long does a laptop repair take?
Many are done in the store in 1–2 hours. Some take longer, and we’ll tell you once we’ve looked at yours.
How much does laptop repair cost in Decatur?
It depends on the model and the problem. Bring it in or call, and we’ll tell you the price before any work starts.
Do I need an appointment for laptop repair?
No. Walk in during opening hours, or call (470) 359-2999 ahead if you’d like.
Can you fix a MacBook?
We repair MacBook Air and Pro laptops for common problems like screens, batteries and charging. Call with your model first, since parts vary.
Is the repair covered?
Yes. Repairs have a 30-day warranty on parts and workmanship. It doesn’t cover physical damage or water damage. See our Terms of Use for details.
More computer repair
Want a price? Get a quote in a minute.
Pick your device and the problem. We’ll text you a quote during business hours.
Visit OneTechPro in Decatur
4920 Flat Shoals Pkwy, Ste 104A
Decatur, GA 30034
(470) 359-2999
service@onetechpro.us