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Phone won’t charge: charging port repair in Decatur, GA
If your phone won’t charge, only charges at an angle or the cable keeps falling out, bring it to OneTechPro at 4920 Flat Shoals Pkwy, Ste 104A in Decatur, GA. We check the port, the cable and the battery to find the real cause, tell you what it costs before any work starts, and cover the repair for 30 days.
Call (470) 359-2999Text usDirectionsSend a messageSigns of a charging port problem
This is a general guide, not a diagnosis. A technician has to look at the computer.
Charges only at a certain angle
A worn or bent port often needs the cable held in place.
Cable falls out
The port may be worn, or packed with lint so the plug can’t seat.
Slow charging or “not charging”
It can be the cable, the charger, the port or the battery.
Phone won’t take a charge at all
We test the charger and cable first, then the port and the battery.
Wet or corroded port
If the phone got wet, stop charging it and bring it in.
How we find the cause
Cable and charger first
They’re the easiest and cheapest thing to fail. We test them before touching the phone.
Inspect and clean the port
Pocket lint is a common cause. We look inside the port and clean it if that’s the problem.
Check the battery
If the port is fine, we test the battery. A dead battery can look like a charging problem.
Before you bring it in
- Try a different cable and charger first, if you have one.
- Don’t poke the port with metal.
- Bring the charger and cable you normally use.
- Back up what you can.
How it works
- Call or walk inTell us what’s wrong, or just bring the device.
- We check it firstYou hear what it needs and what it costs before any work starts.
- You decideFix it, trade it in or take it home. Your call.
Repairs carry a 30-day warranty on parts and workmanship. Physical damage and water damage aren’t covered. Face ID, Touch ID and data can be affected by repairs, so back up first. See our Terms of Use.
Phone charging port repair questions
Why won’t my phone charge?
The cable, the charger, a dirty or damaged port, or the battery. We test each to find out.
Can you clean a dirty charging port?
Yes, if lint is the problem. We look first and tell you what we find.
How long does charging port repair take?
Many are done in the store in 1–2 hours once we have the right part. We’ll give you a time after we’ve looked at yours.
How much does it cost?
It depends on what’s wrong. Bring the phone in or call (470) 359-2999, and we’ll tell you before any work starts.
Is the repair covered?
Yes. Repairs have a 30-day warranty on parts and workmanship. It doesn’t cover physical damage or water damage.
Visit OneTechPro in Decatur
4920 Flat Shoals Pkwy, Ste 104A
Decatur, GA 30034
(470) 359-2999
[email protected]